Refund policy

THIRDPEEK accepts exchanges only — no returns. Please review carefully before placing your order.

• Request Period

1. 1. All exchange requests must be submitted within 5 days of delivery.
   2. Once approved, the exchange must be shipped out within 3 days.
   3. To request a exchange, email shop@thirdpeek.com with your order number and reason.

• Eligibility

1. 1. Items must be unworn, in original condition, with tags attached.
   2. Exchange shipping is the customer’s responsibility
      
   3. Excessive or repeated exchange may result in order restrictions.
      

• Non-Returnable Items
  

1. 1. Sale or final sale items
   2. Gift cards
   3. Customized or personalized products
   4. Perishable, hygiene, or beauty items
   5. Hazardous or flammable goods

• Lost or Stolen Packages

1. 1. We are not responsible for packages marked as "delivered" by the shipping carrier.
   2. If you have any questions, feel free to contact us at shop@thirdpeek.com or contact us. Thank you for your support and understanding.